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Return Policy


Returns:
If you are not satisfied with your purchase, you may return it for a store credit only within 7 days after the receipt of your order/merchandise or proof of delivery. Please call us or email for a required return authorization (RA) number at 352.631.8373 or info@thepearlsuite.com. No returns will be accepted without a return authorization number.

To be eligible for a return, your item must be unused/unworn and in the same condition that you received it with all tags attached. Once your return is received and inspected, we will send you an email notification that we have received your returned item. ALL SALE ITEMS & jewelry are FINAL SALE items and cannot be returned.

Refunds (if applicable):
Any applicable refunds will be processed and a credit will automatically be applied to your credit card or original method of payment, within a certain/reasonable amount of days. Refunds will not be issued for damaged and returned items.

Shipping:
To return your item(s), you should ship the merchandise to: the Pearl Suite Boutique, ATTN: Returns, P.O. Box 784175 Winter Garden Florida US 34778. All shipping fees for returned items are paid by the customer. Returned items should be shipped via USPS or other trackable shipping service to ensure proof of delivery.